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Last Updated September 1, 2021

Privacy Policy

Aliens, LLC (hereinafter referred to as “We”, “Us”, “Our”, “Aliens” or “Website”) is committed to protecting and respecting each User’s privacy. Our online Privacy Policy is designed to describe Our privacy practices and principles in a format that is easy to read and understand.

We have established this Privacy Policy to let Users know the kinds of information We may gather from Our Website, the Aliens App, and related third party sites, how and why We gather the information, what We use the information for, and when We might disclose the information.

Please be advised that the practices described in this Privacy Policy apply only to information gathered by Us and any personal information We may also receive about Users from other online and offline sources, such as public databases, in connection with Our Services, which are further explained in Our Terms of Use. Each User that visits Our Website agrees to have their information and any purchases they make processed in accordance with this Privacy Policy.

Definitions

Any capitalized words not defined in this Privacy Policy shall have the meaning ascribed to them in the Terms of Use.

Acceptance of This Privacy Policy

By using Our Website and Our Services (whether or not You register or create any kind of account with Us), each User accepts the terms set forth in this Privacy Policy , the Disclaimer, and the Terms of Use. Anyone that does not agree to the terms of this Privacy Policy, the Disclaimer, and the Terms of Use, should not use Our Website. The only recourse for Users that do not agree to the terms of this Privacy Policy, Disclaimer, and the Terms of Use shall be to discontinue using Our Services and visiting Our Website. By using Our Services, You consent to having Your personal data transferred to and processed by Us, Our consultants and Our service providers.

Consent

By using the Website and Services each User consents to Our Disclaimer, Privacy Policy, as well as the limitation of liability, arbitration, refund policy and Our Terms of Use that form the Agreement.

Changes to This Privacy Policy

We reserve the right to revise or amend the terms of Our Privacy Policy at any time without prior notice and each User agrees that the revisions or amendments will be effective upon updating on this Website. We agree to change the “Last Updated” date appearing at the top of this page to reflect each time We make any changes, and it is the responsibility of each User to check back often. Continued use of the Website and Services following the posting of changes shall mean that each User accepts those changes.

Our Privacy Policy, Disclaimer, and Terms of Use form the Agreement with each User and sets out the basis on which any personal data We collect from them, or that they provide to Us, will be utilized by Us. Any Site Content or data We collect will only be used in accordance with this Privacy Policy and the Terms of Use. Please read the following carefully to understand Our views and practices regarding personal content, information, and data and how it will be treated.

Through the use of Our Website and any use of the Services each User agrees to the terms provided in Our Privacy Policy regarding the use of their personal content, information, and data that We collect by their visiting Our Website and using Our Services. Users that feel Our Privacy Policy is unacceptable to them, agree and represent that their only recourse is to discontinue use of the Website and discontinue use of the Services.

Communications From Aliens

To improve Our products and Services We may ask Users to complete surveys that We use for research purposes, although Users do not have to respond to them. We may periodically send Users information regarding the Services, updates, promotional emails, new products, special offers, or other information which We think Users may find interesting. The information will be sent to Users via email, push notifications, internal messaging, and/or another form of notification system. In such cases, We will use the email address or other contact information provided to Us by the User.

Information We May Collect From Users

Each User agrees that Aliens may collect the following information about them: Name, contact information, including email address, phone number, age, gender, IP (Internet Protocol) address, information supplied during the processing of registering with Us, data usage trends, data showing the effectiveness of promotional campaigns, browser information, demographic information, browsing preferences, browsing data, the type of device being used, Website usage information, information regarding any urls used with the Services, data regarding use of Our Services, other information relevant to surveys and/or offers, and any other information We are legally allowed to collect. We require this information to provide Users with better Services.

Heat Map and Tracking Software

We may use various types of website tracking software (“Tracking Software”) to track mouse movement, scrolling, and clicks on Our website in order to better understand Our Users’ needs and to optimize the use of Our Services. The most common form of Tracking Software is referred to as a “heat map” and the forms of heat maps include scroll maps, click maps, and movement maps. Heat maps are graphical representations of data where values are depicted by color. Users specifically agree to Our use of Tracking Software and heat maps.

Our Tracking Software may capture screen shots of Users mouse movements, scrolling, and clicking habits which helps Us understand what Users want, care about, and do on Our Website by visually representing their clicks, taps and scrolling behavior. Some of the reasons why We use heat map software are as follows: to see if Users are reaching important Content or failing to see it, to find and use a page’s main links, buttons, opt-ins, and CTAs, to see if Users are getting distracted by non-clickable elements, and to compare usage against mobile, tablet and desktop devices.

We use Tracking Software to help Us better understand Our Users experience (e.g. how much time they spend on which pages, which links they choose to click, what Users do and don’t like, etc.) and this enables Us to build and maintain Our Services with User feedback. This Traffic Software uses cookies and other technologies to collect data on Our Users’ behavior and their devices. This includes a device’s IP address (processed during Your website visit and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display Our Website. This Tracking Software stores this information on Our behalf in a pseudonymized User profile. The company We obtained this tracking software from is contractually forbidden to sell any of the data collected on Our behalf.

Website Analytics

We use multiple web analytics tools provided by service partners such as Google Analytics to collect information about how You interact with Our Website or mobile applications, including what pages You visit, what site You visited prior to visiting Our Website, how much time You spend on each page, what operating system and web browser You use and network and IP information. We use the information provided by these tools to improve Our Services. These tools place persistent cookies in Your browser to identify You as a unique user the next time You visit Our Website. Each cookie cannot be used by anyone other than the service provider (example: Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which You reside. The information collected is used and shared by these service providers in accordance with their individual privacy policies. You can control the technologies We use by utilizing settings in Your browser or third-party tools.

Targeted Advertisements

Targeted ads or interest-based offers may be presented to You based on Your activities on Our webpages, and other Websites, and based on the products You currently own. These offers will display as varying product banners presented to You while browsing. We also partner with third parties to manage Our advertising on Our webpages and other Websites. Our third party partners may use technologies such as cookies to gather information about such activities in order to provide You with advertising based upon Your browsing activities and interests, and to measure advertising effectiveness. If You are in the US or Canada and wish to opt out of interest-based advertising visit http://preferences-mgr.truste.com If You are located in the European Union visit www.youronlinechoices.eu. Please note You will continue to receive generic ads.

What We Do With the Information We Gather

Each User agrees that Aliens may use the information We gather as follows: In order to process a User’s purchase of Services, We must share certain personal information every time a User signs up for Our Services. Such information may include the User’s e-mail address, physical address, phone number, and credit card information. Our service representatives may use Your telephone number or e-mail address to notify You of the status of Your purchase as necessary and appropriate. We may share User information with vendors, business clients, and other third-party providers who are performing services for Us. We may also use User information for internal record keeping and data analysis. For Our statistical purposes, We gather details of User visits to Our Website and the information that Users access, including, but not limited to, traffic data, location data, browser usage, page visits, weblogs, and other communication data. When Users contact Us, We may keep a record of that correspondence. We also use Users information to ensure that Content from Our Website is presented in the most effective manner for computer or mobile devices.

From time to time, personal financial information (including credit card information) may be transmitted to facilitate transactions with Us between Users who are purchasing Our Services. We will not share such personal financial information with third parties other than those third parties such as banks, processing gateways and merchant processors required to process a User’s purchase, and Users understand that We cannot control how the banks, processing gateways or merchant processors will use such personal financial information. Therefore, Users using this Website and the Services hereby consent to such sharing of personal financial information. Each User agrees to assume the risk and agrees that it is their responsibility to properly handle, secure, not store and destroy such personal financial information as may be necessary to protect it from misuse. Aliens shall not be liable to Users or any third party for misuse of such Content or personal financial information.

We may disclose information We collect from Users to an affiliate or other third party in the event of any merger, sale, joint venture, assignment, reorganization, liquidation, transfer or other disposition of all or any portion of Our business, assets, or stock.

We may use third-party advertising companies to serve ads when Users visit Our Website. These third-party advertising companies may use advertising technologies such as cookies, web beacons and other similar advertising technologies. These companies may use aggregated information about Your visits to Our Website and third party sites in order to provide advertisements and promotions about Our products and Services that We believe Users may find of interest.

We may also release Users information when We believe release is appropriate to comply with the law, enforce Our Website policies andTerms of Use, or protect Ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for data analysis, improving Our Services, marketing, promotional, advertising, or other uses.

Online eCommerce Platform

We may use an online e-commerce platform that allows Us to provide the Services to You. Your information, including personal information, may be transmitted through, and stored on third-party servers. By using Our Services, You consent to Our collection, disclosure, storage, and use of Your personal information in accordance with this Privacy Policy and Our Terms of Service.

Social Media, Posts, Texts, Forums and Profiles

Each User agrees that Aliens may make available through the Website, third party sites or the Services certain forms of media either now existing or to be created in the future (for example, social media, message boards, chat functionality, videos, pictures, images, profile pages, text messaging and blogs) to which Users may be able to post Content. Please note that any Content, We, RSS providers, outside third parties, or Users provide on these various forms of media may become public, and may be available to visitors to the Website, third party sites, and to the general public, including without limitation the ratings and reviews that accompany any pages on Our Website and third party sites. We urge Users to exercise discretion and good manners when providing Content and deciding to disclose any personal information.

EACH USER AND CUSTOMER AGREES THAT WE SHALL NOT BE RESPONSIBLE FOR ANY LOSS CAUSED BY OUR USE OR THE USE BY ANY UNAUTHORIZED PERSON OR ENTITY, OF ANY CONTENT THAT USERS DISCLOSE THROUGH THE WEBSITE, THIRD PARTY SITES OR THE USE OF THE SERVICES.

California Online Privacy Protection Act Compliance

As part of the California Online Privacy Protection Act, all users of Our Website may make any changes to their information at any time by logging into their account and changing their information. We will not distribute their personal information to outside parties without their consent.

Children Online Privacy

Anyone under 13 years of age should not access this Website and should not use Our Services. Our Website and Services are not intended for children under 13, and We will not knowingly collect any information from any children under the age of 13. If We discover that We have collected any personally-identifying information from a child under the age of 13, We will promptly remove that information from Our database.

Security Not Guaranteed

Aliens uses reasonable organizational, technical, and administrative measures to protect each User’s personal information under Our control. However, We cannot guarantee 100% percent protection and security of such personal information. Please do not email or text Us credit card information and/or other sensitive information.

What We Don’t do with the Information We Gather:

We will not disclose, sell, distribute, rent, lease or use any of a User’s data or pass on any such personal information to third parties, which are not Our officers, directors, members, managing members, employees, business partners, affiliates, strategic partners, licensors, licensees, independent contractors, third party service providers, agents or representatives, unless We have Your permission or are required by law to do so.

We do not store Your credit card information. The credit card information and actual processing does not take place on and is not stored on Our servers. The transaction is processed on the servers of the particular credit card processor We use to process the transaction.

Security We are committed to ensuring that personal information is secure. All non-financial information and Site Content provided to Us is stored on Our secure servers. In order to prevent unauthorized access or disclosure, We have taken all reasonable steps and put in place suitable safeguards to secure the information We collect from Users online.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect each User’s personal data, We cannot guarantee the security of their data transmitted to Our Website; any transmission is at the risk of each User. Once We have received personal information, We will use the necessary procedures and security features to try to prevent unauthorized access. We will take all reasonable steps necessary to ensure that personal information and data is treated securely and in accordance with this Privacy Policy.

Use of Cookies

Our Website uses cookies. A cookie is a small file which asks permission to be placed on a computer's hard drive. Once someone has accepted the cookie, the file is added and the cookie helps analyze web traffic and browsing habits, such as what areas of the Website are visited most frequently. At times We may gather information through the use of a cookie file which enables Us to gather statistical information regarding the use of Our Website. This helps Us to improve not only Our Website, but the Services We can provide to Users. We may use analytical software to track user habits and trends.

Users do have the choice to decline cookies. Most web browsers automatically accept cookies, but people can usually modify their browser setting to decline cookies if they prefer. Should You choose to decline cookies You may be unable to access certain information or parts of Our Website, and some or all of the Services may not work properly. Our advertisers and promoters may also use cookies, over which We have no control.

IP Address

An IP (Internet Protocol) Address is automatically assigned to the computer that someone is using by their Internet Service Provider (ISP) and is identified and logged automatically in Our server log files whenever someone visits Our Website. This also allows Us to identify the time(s) of visit(s) and the page(s) of the Website that have been visited. Our collecting of IP Addresses is considered a standard practice on the Internet and is done by many third party sites.

Location Information

We may also obtain information about a User’s physical location, such as by use of GPS and other geolocation features in Your computer, laptop, or mobile device, or from other information We collect. For example, a User’s IP Address indicates the general geographic region from which they are connecting to the Internet.

Contact Us

Please email Us at info@aliens.com if You would like to request that Your personal information be removed from Our database.

Links to Third Party Sites

Our Website may contain links to other third party sites. However, once Users have used these links to leave Our Website, they should note that We do not have any control over the third party site being visited. Therefore, We cannot be responsible or liable for the protection and privacy of any information provided or which is obtainable when visiting those third party sites which are not governed by this Privacy Policy or Our Terms of Use. To the extent that You access or use the Service through or on another Website or application, then the privacy policy of that other Website or application will apply to Your access or use of that site or application. We encourage Our Users to read the privacy statements of other Websites before proceeding to use them.

Access to and Control Over Information We Send Users

From time to time Aliens may send Users emails about special offers, discounts, products, or Services available through the Aliens Website. Users can opt out of receiving Our emails by clicking the unsubscribe button in the email.

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